Talk to your first 10 users on a real call - shippingszn launch readiness
A 15-minute video or phone call with each of your first early users. Not a survey. Not a Slack DM. An actual conversation where you mostly listen.
Data tells you what people do. Conversations tell you why. You'll find out which features confused them, which ones they actually use, and which problem they'd pay to solve. You can't guess your way to that.
Owner verification required: Customer interviews are a research practice with real conversations and notes. The scanner can never tell whether ten users said the pain out loud in their own words.
The Launch Fix Kit keeps scan-specific findings, file and line evidence, AI-builder punch-list tasks, and verification steps tied to the paid report.
- Reach out personally to your first 10–20 signups. Offer a $20 gift card if it helps (it does).
- Schedule 15 minutes — keep it short so people actually show up.
- Ask open questions: "Walk me through how you discovered us." "What were you trying to do when you signed up?" "What almost made you leave?"
- Listen way more than you talk. Don't defend the product, don't pitch. Take notes.
- After 5–10 calls, look for patterns. Those are your roadmap.
Run the scanner | Unlock Launch Fix Kit
Canonical URL: https://shippingszn.com/i/interviews/